Community Safety Officer


LGBT Foundation is looking for a highly motivated and well organised individual to join the Community Safety team

Role Summary

  • To support the delivery of LGBT Foundation’s Community Safety functions
  • To deliver brief interventions in community settings, primarily through the Village Angels and Village Haven
  • To deliver brief interventions in community settings through LGBT Foundation’s other night time economy harm reduction projects and initiatives
  • To support referrals into services delivered by LGBT Foundation and partner agencies
  • To assist with effectively communicating the successes of the programme to a range of stakeholders.
  • To display a professional service approach to internal and external customers
  • To build and maintain positive relationships, both internally and externally

Role Accountabilities

  • Support the organisation and administration of community safety functions.
  • Work with the Community Safety Co-ordinator to oversee the day-to-day organisation and administration of the Village Angels and Village Haven programmes.
  • Support the Community Safety Co-ordinator to plan and deliver community safety training sessions and workshops.
  • Oversee the organisation and dissemination of the Village Angels and Village Haven rotas, ensuring full coverage for each shift.
  • Ensure that all community safety activity, performance and client data is kept up to date on CRM, producing reports as and when requested.
  • Support with the recruitment, training and ongoing support of Village Angel and Village Haven Volunteers and Sessional Workers.
  • Work to expand the reach of LGBT Foundation’s safety and harm reduction messages
  • Support the Community Safety Co-ordinator to develop and disseminate innovative, effective and engaging campaigns and materials for the Community Safety Programme.
  • Work with the Community Safety Co-ordinator to develop an effective promotion strategy which celebrates the impact of the Village Angels and Village Haven projects. 
  • Develop and maintain relationships with a range of key partners and business owners from across Greater Manchester, seeking opportunities for partnership working. 
  • Work with the Training and Prevention Co-ordinator for Substance Misuse to develop and deliver online and in-person drug and alcohol harm reduction interventions.

LGBT Foundation Accountabilities

  • Display a genuine commitment to equality of opportunity and an understanding of the issues faced by all LGBT communities. LGBT Foundation will challenge any discriminatory behaviour or language if it occurs.
  • Further, LGBT Foundation has a commitment to using the insight gained through it’s work to make the organisation more inclusive and representative of all LGBT communities. 
  • Completion of specific tasks allocated through work plans, project plans and the annual business plan of LGBT Foundation.
  • Provision of monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
  • Compliance with LGBT Foundation’s policies, procedures, management and monitoring systems.
  • In common with all staff, you have a responsibility for your own personal and professional development and training, and for drawing attention to your own training needs as well as those of colleagues that you work with.We are a learning and development organisation and will consistently provide and support opportunities for staff to exceed theirs and our expectations.
  • Any other duties commensurate with the skills and abilities of the post holder as directed by your line manager. 
  • All staff are expected to maintain a flexible approach to their roles and respond to the LGBT Foundation’s changing needs.The responsibilities of this post may be changed subject to review, over a period of time.This will be done in consultation with the post holder.

Person Specification

Essential Elements

Qualifications & Skills

  • Excellent planning and time management skills


  • Experience of delivering on a harm reduction project
  • Experience of providing administration services

Knowledge & Understanding

  • Knowledge of ICT programmes, particularly Microsoft Office. 
  • An understanding of and demonstrable commitment to equality and diversity
  • An understanding of LGBT communities and the issues faced by them
  • An understanding of night time economy vulnerability
  • Knowledge of patterns around substance misuse in LGBT communities
  • Experiencing leading volunteers

This role, in common with all staff at LGBT Foundation, will be expected to display a range of competencies specific to their grade and area of work.These will be measured during annual performance appraisals, and there will be an expectation that staff will be able to evidence the ways in which they have met these competencies over the course of the year.

Desirable Elements

Qualifications and skills

  • None


  • Experience of collaborative working, particularly developing and maintaining relationships with stakeholders

Knowledge & Understanding

  • Understanding of hate crime and hate crime reporting

Terms and Conditions

  • Hours – 18.5 per week, with a guarantee of regular evening and weekend work
  • Annual Leave – 25 per annum plus Bank Holidays, rising to 30 after 5 years’ service (pro rata where appropriate)
  • Probation Period – Post subject to successfully completing a 6 month probationary period
  • Employer’s contributory pension – 10% of annual salary.

Benefit to working for LGBT Foundation

  • Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)
  • Sector leading 10% employers’ contributory pension
  • Your birthday as a day’s leave
  • Staff counselling scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Office ‘buddy’ scheme for all new starters
  • Free annual flu jab
  • Staff social budget
  • Dedicated training budget for each member of staff and support with Personal Development Plans
  • Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time) 
  • Relaxed dress code when in the office
  • Convenient city centre location
  • Generous discounts with local businesses
  • Free Tea & Coffee for all colleagues





Based in: 
Manchester • M1 3HF
United Kingdom
Job type: 
Part time
£18,205 per annum, pro-rata (0.5)
Apply by: 
Wednesday, February 13. 2019 - 17:00


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